Refund policy

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 30 day risk free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 30 days of making a purchase.

If a request is submitted online for immediate cancellation within the first 30 days, a full refund will be issued. Customers who desire a refund on a prepaid account after 30-days will be re-billed at the regular price as opposed to any discounted price from the use of a coupon. Only the difference between the prepaid amount and the re-billed regular price will be refunded. Refunds are not offered for partial months of service.

Refund requests of payments made to A2 Hosting by bank transfer, check or money order or after 120 days have passed on a credit card payment will be issued via PayPal only.

Accounts that are terminated due to Terms of Service violations are not eligible for a refund. Service credits have no cash value.

Domain registrations, setup fees and migration fees are not refundable. SSL certificates have a 7-day refund window from time of purchase.

For free domain registration promotions (.com, .net and .org), the retail price of the domain $14.95 will be deducted from the refund amount upon cancellation. You will retain ownership of the domain.

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on July 7, 2016